Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

• Standard Shipping: 5-7 business days

• Expedited Shipping: 2-3 business days

• We do not offer overnight shipping at this time

International Shipping

We currently do not offer international shipping at this time. If you are an international customer interested in our product please contact our sales rep: alex@tackyjoyfactory.com

Order Tracking

You will receive a tracking number once your order has shipped. You can track your order through the shipping confirmation email or by visiting our website.

Shipping Delays

Due to unforeseen circumstances, such as weather conditions or carrier delays, shipping times may be extended. We will communicate any delays as soon as we are aware of them.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at alex@tackyjoyfactory.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Returns and Exchanges

For more information on returns and exchanges, please refer to our Return Policy page.

If you have any questions or need assistance, please reach out to our support team at alex@tackyjoyfactory.com.

Thank you for shopping with us!